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AVI national command center monitoring multi-site AV systems

Remote First SLA for multi-site AV operators

Audio Video Integration

AVI combines remote access, live site monitoring, service intake, documentation, engineering support, and nationwide field dispatch into one managed AV service layer.

2027 Remote First SLA Special 10% off multi-site SLA sign-ups for the 2027 calendar year. Offer available through October 31.
See the SLA Strategy Talk to AVI

2027 Remote First SLA platform

A managed support model for multi-site AV estates.

For multi-site customers signing up for a 2027 Remote First SLA program by October 31, AVI is offering a 10% service discount for the 2027 calendar year. The program is built around onboarding, monitoring, remote access, service intake, dispatch control, and executive visibility.

Discuss the 2027 SLA offer
AVI National SLA Service Platform cover slide AVI SLA onboarding baseline slide AVI SLA client portal slide AVI SLA NOC monitoring slide AVI SLA proactive support slide AVI SLA service intake integration slide AVI SLA remote operations slide AVI SLA reporting slide AVI SLA closing slide
AVI SLA platform overview: onboarding, monitoring, portal visibility, remote support, intake, dispatch, and reporting.
01 Onboarding baseline Site schedules, contacts, drawings, DSP files, control source code, rack notes, inventory, support rules, and remote access readiness.
02 NOC and live monitoring Live asset monitors, endpoint mapping, down-device alerts, health trends, and escalation paths for critical AV systems.
03 Remote-first response Remote PCs, AVI Remote Connect, engineering triage, remote restoration, and qualified dispatch when site work is required.
04 Command Center intake Ticket queue, approvals, dispatch gates, service calendar activity, escalation tracking, reporting, and client portal visibility.
National field reach, AVI-controlled execution AVI backs a network of 100+ national AV contractors with our engineering staff, giving customers fast, cost-conscious dispatch without losing the confidence that comes from AVI experience and industry-leading expertise.

Built around the site, not the sales deck

AVI is the hands-on installation side of the operation.

Liquid Video Design can stay focused on design, control, and specialty systems. AVI is for getting the work installed cleanly: displays mounted, cable paths planned, racks dressed, audio tuned, sources routed, and operators trained. For sports bars, that now includes EverPass, NFL Sunday Ticket streaming, and the control layer that makes streaming behave like a venue-grade source system.

Client portal

A single cockpit for national AV service.

AVI Client Portal gives supported customers a clear service command layer: covered locations, site information, remote access readiness, ticket intake, validation status, document folders, and support activity in one place.

National footprint View connected sites, system types, service status, and support readiness across the portfolio.
Remote-first support Connect support activity to remote access, site validation, and dispatch decision points.
Site document hub Link each location to drawings, service files, and the information needed to move quickly.
Open Client Portal Talk to AVI
AVI Client Portal command cockpit showing a national AV support footprint
A national AV command cockpit, putting every connected site, support path, and service decision at your fingertips.
EverPass streaming sports content for commercial venues, including NFL Sunday Ticket, Premier League, college football, and NHL

Product focus

EverPass and NFL Sunday Ticket for sports bars.

NFL Sunday Ticket for commercial venues is now a streaming workflow. AVI helps bars, restaurants, casinos, hotels, and entertainment venues turn EverPass into a reliable room-wide AV experience instead of a pile of boxes, remotes, and last-minute game-day decisions.

Control every source Give managers simple controls for EverPass, DirecTV, cable, signage, tickers, and house audio.
Distribute every game Route games to the right screens, zones, patios, private rooms, bars, and dining areas.
Scale to any venue Design for small neighborhood bars, multi-zone restaurants, casinos, hotels, and large sports venues.
Support game day Plan network, rack, display, audio, and operator workflows before the Sunday rush.
Talk to AVI about EverPass How AVI Deploys It

Where AVI fits

Install work for rooms that cannot afford fragile AV.

Large LED display installation in a glass lobby environment Corporate and lobby displays

Large-format LED and display walls

Mounting, structure coordination, cabling, signal flow, commissioning, and finish-level detail.

Multiple display installation inside an entertainment venue Restaurants and sports bars

Sports tickers and game-day displays

EverPass, NFL Sunday Ticket, browser displays, ticker players, display networks, source routing, and operator-friendly controls.

Control interface screens for installed AV systems Entertainment venues

Venue video, audio, and control

Installed systems for public spaces, live rooms, attractions, retail, and event-driven environments.

Install services

The practical work that makes the system behave.

01

LED walls and display systems

Direct View LED, LCD walls, menu boards, signage displays, mounting, alignment, and source testing.

02

Audio installation and tuning

Speaker placement, wiring, amp racks, DSP coordination, paging zones, background music, and venue coverage.

03

EverPass and video distribution

Streaming boxes, DirecTV, cable, HDMI and AV-over-IP, matrix routing, displays, receivers, source endpoints, labeling, and documentation.

04

Control system deployment

Touch panels, UCIs, device control, rack wiring, network coordination, and handoff with Liquid Video Design when needed.

05

Racks, wiring, and cleanup

Structured cabling, rack builds, terminations, testing, labeling, service loops, and field-ready documentation.

06

Service and upgrades

Refreshes, repairs, system audits, display replacements, source changes, and upgrade paths for existing systems.

Install-first, design-aware

AVI can install from your drawings or help tighten the system before the crew arrives.

Some projects arrive fully designed. Others need a field review, a cleaner signal plan, or a control handoff. AVI bridges that gap without turning the install into a science project.

Installed AV project reference image from Audio Video Integration

Manufacturer partners

AVI builds with proven commercial AV platforms.

Different venues need different stacks. AVI designs, installs, controls, and services systems around the products that fit the room, the staff, and the game-day workflow.

Control and video

Crestron

NVX video distribution, control systems, touch panels, source routing, and room automation.

Audio DSP and control

Q-SYS

Audio processing, UCIs, control logic, source selection, paging, and venue-wide routing.

Architectural speakers

Sonance

Premium speaker systems for restaurants, patios, private rooms, retail, and hospitality spaces.

Venue video backbone

ATX

VSBB and commercial video backbone products for large channel lineups and venue distribution.

AV switching

NETGEAR AV Line

Purpose-built switching for AV-over-IP, multicast video, control networks, and managed installs.

Network infrastructure

Ubiquiti

Full product line support for routing, switching, Wi-Fi, cameras, site networks, and remote management.

Interactive displays

Newline

Commercial displays and collaboration screens for meeting rooms, training rooms, and public spaces.

Direct-view LED

Samsung

Direct-view LED, commercial signage displays, large-format walls, and high-impact venue visuals.

Commercial displays

LG

Displays, signage, video walls, hospitality screens, and commercial monitor deployments.

Install process

Clear steps from site walk to final handoff.

  1. Site review Confirm surfaces, power, cable paths, network needs, rack locations, and owner expectations.
  2. Install plan Lock down hardware placement, mounting details, wiring, labeling, source flow, and daily crew priorities.
  3. Build and test Install, dress, configure, test, troubleshoot, and keep the site moving without mystery work.
  4. Handoff Train operators, document the useful details, and leave the system ready for service.

Need the system installed cleanly?

Send drawings, a site walk request, or a rough scope. AVI can help get EverPass, NFL Sunday Ticket, displays, audio, and controls into the room and working.

Contact AVI